J.D. Power Ranks Genesis Highest...

Genesis, Kia and Hyundai Are Three Highest-Ranked Brands for Second Straight Year

COSTA MESA, Calif.: 19 June 2019 - New-vehicle quality in 2019 stays flat compared with 2018, marking the first year without improvement since 2014, according to the J.D. Power 2019 Initial Quality Study (IQS),SM released today. More brands worsened than improved over the past 12 months.

"Automakers continue to make progress in areas like infotainment that attract a lot of consumer attention," said Dave Sargent, Vice President of Global Automotive at J.D. Power. "However, some traditional problems crept up this year including paint imperfections, brake and suspension noises, engines not starting and the 'check engine' light coming on early in the ownership experience. Also, more people are having issues with their advanced driver assistance systems, which are critical for building consumer trust in future automated vehicles."

Initial quality is measured by the number of problems experienced per 100 vehicles (PP100) during the first 90 days of ownership, with a lower score reflecting higher quality. In this year's study, only 13 brands improved, while 18 worsened. The industry average remained unchanged at 93 PP100.

Following are key findings of the 2019 study:

  • Gap between Korean brands and others continues to widen: The three highest-ranking brands-Genesis, Kia and Hyundai-are all from Korean manufacturer Hyundai Motor Group, and the gap between these three brands and all others has widened considerably. Remarkably, 16 of 18 models from Hyundai Motor Group rank in the top three in their respective segments. These vehicles tend to perform especially well in the areas of infotainment and other electronic ...

Highest-Ranking Brands and Models

Genesis ranks highest in overall initial quality with a score of just 63 PP100. Kia (70 PP100) places second and Hyundai (71 PP100) ranks third. This is the second year in a row that the three Korean brands are at the top of the overall ranking, and it is the fifth consecutive year that Kia is the highest-ranked mass market brand. Ford (83 PP100) ranks fourth and Lincoln (84 PP100) ranks fifth, marking the first time both Ford Motor Company brands place in the top five in the same year...

The parent corporation receiving the most model-level awards is Hyundai Motor Group (six awards), followed by General Motors Company (five);BMW AG (three); Ford Motor Company (two) and Nissan Motor Co. Ltd. (two).

  • Hyundai Motor Group models that rank highest in their respective segments are Genesis G70; Hyundai Santa Fe; Kia Forte; Kia Rio; Kia Sedona; and Kia Sportage.
 
/* UNITYWORKS APPROVED BY GENESIS VIA COMPLIANT per CC 07536774 */ ; ​